Frequently Asked Questions
Everything you need to know about our premium home essentials.
What makes Gorilla Grip products different from competitors?
We specialize in ultra-durable, high-grip materials designed to stay in place. Our products undergo rigorous testing to ensure they withstand daily wear and tear while providing maximum safety and comfort in your home.
How do I clean and maintain my Gorilla Grip mats and rugs?
Most of our products are machine washable or can be easily wiped down with a damp cloth and mild soap. We recommend air drying to preserve the integrity of the non-slip backing.
What is your shipping policy?
We offer standard and expedited shipping options across the United States. Orders are typically processed within 1-2 business days, and tracking information is emailed as soon as your package leaves our warehouse.
Can I return a product if it doesn't fit my space?
Yes, we offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange.
Are your products safe for all floor types?
Our non-slip grippers and mats are designed to be safe for most floor surfaces, including hardwood, tile, and laminate. However, we always recommend following your flooring manufacturer's specific care instructions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.